PRIVACY POLICY

This privacy policy will explain how CloudyGaming uses the personal data we collect from you when you use our website.

(1) Who are we? This website is operated by PM Connect Limited (Company No. 07347102), registered in England and having its registered office located at 11 Brindley Place, 2 Brunswick Square, Birmingham B1 2LP, United Kingdom.

(2) What information do we collect? We may collect, store and use the following kinds of personal information:

Personal data collected through your use of the Cloudy Gaming Service

Personal data Categories Category description CloudyGamingService usage data These are the personal data collected when you use the Cloudy Gaming Service, and may include: Information about your type of Cloudy Gaming Service plan. Information about your interactions with the Cloudy Gaming Service, including the date and time of any requests you make and the games you have played and the games you have chosen as favorites. Messages you send and/or receive through Cloudy Gaming and your interactions with the Cloudy Gaming Customer Service team. Technical data that may include URL information, cookies data, your IP address, the unique device ID (to prevent undesired usage of the service) and the types of devices you use to access or connect to the Cloudy Gaming Service, device attributes, device and network performance, the type of browser (if you access from a web browser), the preferred language, Device Firebase Registration token (used to push messages to the app), the country you are connecting from, the information that allows the management of digital rights, operating system and version of the Cloudy Gaming application. You can find more information about the technical data that we process when you access from a web browser in our Cookies Policy. Age In the registration process, the user's age is requested in order to determine if he/she is a child and to activate the parental acceptance process and propose the games to the user within the informed age range with the recommendations of each video game based on their corresponding PEGI, which is a European system for classifying the content of video games and other types of entertainment software based on the users age. Personal data collected with your consent to enable us to provide you with additional features or functionality

Personal data Categories Category description Location data Please note that we DO NOT access your GPS or Bluetooth to get the exact location of your mobile device. We use Google APIs to identify the country from the device is connected to validate the correct access and usage of the CloudyGamingservice. For instance, the country or city where you are, to comply with our license agreements, offer features, information, advertising or any other content based on your location and use of the service. Besides, we use your IP address to ease the analysis to solve issues and validate the correct usage of the service. Marketing data Such personal information is used to allow CloudyGamingto offer games and other initiatives through the app alerts . Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with the terms of this Privacy and Cookies Policy.

(3) How will we use your data? administer the website; improve your browsing experience by personalising the website; enable your use of the services available on the website; send you goods, and supply services to you; send statements and invoices to you, and collect payments from you; send you general (non-marketing) commercial communications; send you email notifications which you have specifically requested; send you our newsletter and other marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (and you can inform us at any time if you no longer require marketing communications); provide third parties with statistical information about our users – but this information will not be used to identify any individual user; deal with enquiries and complaints made by or about you relating to the website; keep the website secure and prevent fraud; and verify compliance with the terms and conditions governing the use of the website. Checking in to Cloudy Gaming Service: When you register to create an account in the CloudyGaming Service, we collect certain personal data so you can use the CloudyGaming Service, such as an email and, afterwards, an username (alias) and coarse birth date (i.e. month and year). In those plans that require payment for their use, the data regarding the payment method is also collected and, therefore, the payment platform that uses the CloudyGaming Service ensures its correct protection. Use of the Cloudy Gaming Service: when you use the Cloudy Gaming Service, we collect personal data about the use of the Cloudy Gaming Service, such as what games you have played, when you have done it and how long have you been playing each one, as well as what games have been selected as favorites from the Cloudy Gaming Service catalog. Each game has a classification of the minimum age that the user must be to be able to access and play the game. This classification is determined by the official classification, known as Pan European Game Information (“PEGI”), which establishes the appropriate minimum age to play video games according to their category. The PEGI has the purpose of guiding the consumer about the suitability of playing a specific game through the minimum age recommended by the PEGI. Therefore, when collecting data about the games the user plays, we can also collect PEGI data. Collect personal data that allows us to provide you with additional features / functionalities: from time to time, we also offer you the possibility to provide us with additional personal data or to give us your permission to collect it; for instance, to provide you with more features or functionality. We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.

(4) Legal basis for processing your personal information When we use your personal information, we are required to have a legal basis for doing so. There are various different legal bases on which we may reply, depending on what personal information we process and why.

The legal bases we may reply on include:

Consent where you have given us clear consent for us to process your personal information for a specific purpose. Contract where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract. Legal obligation where our use of your personal information is necessary for us to comply with the law (not including contractual obligations). Legitimate interests where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is good reason to protect your personal information which overrides our legitimate interest). (5) Who will we share your personal information with? We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Privacy and Cookies Policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this Privacy and Cookies Policy.

In addition, we may disclose your personal information:

to the extent that we are required to do so by law; in connection with any ongoing or prospective legal proceedings; in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information. We will also share personal information with law enforcement or other authorities if required by applicable law.

Some of those third party recipients may be based outside the United Kingdom (UK) and European Economic Area (EEA) – for further information on how we safeguard your personal data when this occurs, see ‘Transfer of your personal information out of the UK and EEA’.

Except as provided in this Privacy and Cookies Policy, we will not provide your information to third parties

(6) Transfer of your personal information out of the UK and EEA. We may transfer your personal information outside the UK and EEA but we will only do so when absolutely necessary. Countries outside of the UK and EEA do not have the same data protection laws as the UK and EEA, however, any transfer of your personal information will be subject to suitable safeguards that are designed to help protect your privacy rights and give you remedies in the unlikely event of a misuse of your personal information.